2023 Buick Envision Preferred AWD

Best service department in town. The entire dealership has a happy fun vibe making waiting a pleasure. Although I didn’t have to wait long. They are fast too. Joe Ball is awesome.

I seriously love this place, they always do great work, explain everything along the way and are always friendly and fast! We bought our car 2 years from another dealership and had taken it back there for our first inspection and they had tried to sell me $1700 tires so we found Joe ball and we haven’t gone back to our original dealer since!! We took my husbands car for maintenance and inspection today and they had told us our aftermarket air valve covers had fused and they didn’t want to cause unnecessary damage and advised us to try once the weather was better to see if they could come apart without breaking and then gave us a few covers for free so we could recover it with the appropriate ones to prevent the issue in the future, this is the kind of service that creates loyal clientele. Eventually we want to get some window weather defenders for our car and once I order them I will be making an appointment with Joe ball to install them because I trust them! I will always recommend Joe ball to everyone!

My diesel Isuzu NPR was requesting a manual regeneration that I was unable to initiate myself, resulting in a significant decrease in power. Steve was incredibly helpful and extremely knowledgeable on the topic and was able to fix this issue and ensure all cylinders were actuating properly after clearing the codes on the same day I dropped it off. I rely on this vehicle for my business, and I was extremely impressed with Steve's professionalism and communication. He even attempted to work with warranty even though I cleared a code myself, so there was no issue to report. Will definitely be taking my truck here if any issues occur in the future. Highly recommend