2018 Ford EcoSport SE

Came into the lot with a busted and crusted 2008 Jeep Patriot and drove off with an almost new 2023 Ford Escape with less than 6,000 miles on it. Lance Quick was super friendly and effective in finding me a deal I could afford. He made sure that I felt heard and valued as a customer. Everyone at James River Ford is so nice and understanding, definitely get your next car from here!!!

I've talked to several different dealerships and once we began chatting with different James River Ford salesmen, all of them weren't pushy and were really flexible. Brett Williams was the one who sold me my first car and he was very helpful! Thank you all for the sweet hospitality!! I'll be back again!

I want to thank Fred Herzog and Tyler Nation for an exceptional buying experience. I found the used truck I wanted online and reached out to James River Ford to see if we could make a trade. Fred was hands down the best sales representative I have dealt with. He worked diligently to answer questions and set up the trade without being pushy or making me feel pressured in any way. He was honest and open from the beginning. That is very hard to find these days! I live in central Arkansas and The team at James River Ford put me in the truck I wanted without ever having to set foot in the dealership. I also want to thank Mrs. Becky for making the drive for me to deliver the vehicle. With my knee surgeries an 8 hour drive wasn't an option for me so they coordinated for delivery the very next day! I cannot say enough about Fred and the team at James River Ford. From first contact to delivery they worked to make the experience as efficient and painless as possible. If your in the area (or 4 hours away like me) do yourself a favor and give Fred a call when your ready for your next vehicle.