2018 Rolls-Royce Ghost Ghost

I had a fantastic experience with Dylan Kelley! I had bought a car a while back that I never fell in love with and had the opposite experience here. We worked together over the phone for a couple days and agreed on numbers, etc. The only thing I had to do was test drive the car and go through finance with Brandon (who was fantastic). The car is surpassing every checkbox and expectation I have for it. :) I would highly recommend Dylan and his group!

I usually don’t write reviews. But I feel when I get exceptional customer service it warrants me taking the time to acknowledge it. My wife and I went looking for a new vehicle for her due to her current lease with Chrysler Capital ending. We wanted to purchase a reliable used car that we could pay off, possible give to our son one day. Admittedly, for various reasons, we were somewhat skeptical about going to an independent dealership. First, we were pleasantly surprised by the reception we received by our sales associate, Dylan. He was patient and addressed my wife’s concerns and helped answer all of our question. We test drove 2 different cars and decided to purchase a Mercedes GLB 250. We had some difficulty ending our lease with Chrysler Capital. Even though we made our final payment, they refused to allow Fishers Imports to purchase the vehicle directly for a trade in. The GM Adam, was very helpful and suggested we ask for a payoff amount and Fishers Imports would then cut a check for her old vehicle on our behalf. This was a HUGE exception they were willing to make to earn our business. So needless to say, it was a done deal for us. We then worked with the financial manager, Brandon, who was also great. Given what rates are right now, he helped get us a great rate on the loan. We were able to then use those savings and purchase and extended warranty we might not have. The financing went great and everything we agreed was in clear black and white. NO bait and switch, NO extra fees at the end. So my wife and I would like to say thank you to Dylan, Adam, Brandon and the entire Fishers Imports team for making our experience unforgettable. WE WILL BE BACK!

Love my new Land Rover Defender! Working with Fishers Imports was one of the easiest car purchases I have made in a while & we tend to purchase a lot of vehicles! Everyone was super friendly, knowledgeable, easy to work with and it was a fast transaction process. Highly recommend!