2021 Rolls-Royce Phantom Base

I had a fine experience with Enterprise Rent-A-Car. I was in the LA area visiting family for a week. I arrived to Ontario airport. I had booked from an Enterprise office outside of the airport about 3 miles because it was much cheaper than at the airport office; a family member picked me up and drove me to the office. There was not a long line in front of me - only 2 people. The only glitch was that a car in the class (economy) that I had booked was not available when I got there. The representative then offered me 4 different cars in higher classes, but 2 of them turned out to need oil changes, one was too large for me (a big SUV), and the final one was a very nice Honda, which I accepted. This all took about 45 mins. I didn't really mind. The representative was very pleasant and helpful, and I was not in a hurry. Returning the car was very easy and quick. So, I enjoyed a week with a very classy car and had no problems. A fine experience.

Traveled to California & representatives at Enterprise made the trip very welcoming for me. Arrived earlier then scheduled & was still welcomed. Received complimentary upgrade, No long waits, and transactions process was quick & easy. Everyone was very friendly & helpful in answering questions regarding placed to see while in CA. I would definitely recommend this location to anyone. Great value, clean & dependable vehicle.

Great experience. The staffs were very helpful. The vehicle was upgraded without extra cost. Upon returning the car, Mr. Gary Smith offered to drive us back to our Hotel. It was 108F, a mile away. He would only accept gratuity in the form of a warm handshake. Thank you for making our trip a very memorable one.