2021 Mercedes-Benz E-Class E450 Coupe

FLAWLESS EXPERIENCE! I have been looking for a specific Mercedes Benz S63 AMG for a very long time, and when I saw one available at this dealership, I called immediately. Gregg Gentile was the salesperson and he was absolutely amazing. He answered ALL of my many questions, concerns, and made me feel comfortable. This was an out of state purchase as I am in Florida, and my past experience with other dealerships was horrible so I was very skeptical about buying online and decided to actually fly to St Charles and purchase it in person. I was greeted by Mike, and Taylor who treated me like royalty. There was absolutely no gimmicks, lies, or games. Their word is truly meaningful. They addressed all my concerns, gave me time to look at the car and truly enjoy the experience of buying a Mercedes Benz. Taylor spent quality time with me going over all of the many options my new car has, and showed me all of the features the car has. THANK YOU TO MERCEDES OF ST CHARLES FOR AN AMAZING EXPERIENCE! The entire team, Gregg, Taylor, Mike and everyone else was amazing! I TRULY APPRECIATE YOU ALL and I am SO excited to have my car shipped to Florida! THANK YOU!!!!

We just purchased a 2024 CLA250. Great experience that was actually “fun”. How often can you really say the car buying experience was fun? Thank you to Zach, Heather, Taylor (Who is a tech genius) and Mike. for outstanding attention. This is our 4 th Mercedes and St Charles Mercedes did everything right and treated us like valued customers. We love the new car and look forward to many enjoyable miles in it.

I just have to start out by giving Heather Heart a huge THANK YOU!!! She was very responsive and helpful. This dealership really does provide great customer service and no gimmicks. I appreciate the attentiveness to my needs as well as the vehicle I purchased. When I’m ready for an actual Mercedes I will be going here and nowhere else!!! Mike and Joel were also very helpful. Hell everyone that worked there was nice and not because they need or want you to buy a car, it’s because they pride themselves on having a good reputation and building relationships.