2025 Mercedes-Benz E-Class AMG E53 4MATIC

From start to finish my experience with European Cars of Williamsburg was professional, hassle free and flawless. I called and wanted to schedule an oil change and tire rotation for my Mercedes. The person who I spoke to was honest and straightforward with me regarding time and cost for the aforementioned services. I dropped off my car at 7:45am and left my keys in the drop box and within an hour they had texted me a link to a form where I could approve or decline service. Each individual service was broken down by price and the form itself was easy to read and navigate. Once I approved service it took no more than an hour and a half to get a text that my car was ready. When I checked out I added new windshield wipers (front and back) to my order but they didn’t have the back wiper in store at the time but said I could come back within a few hours and it would be ready. I was unable to go back for a week for the wiper and when I got there I was helped by someone new but he knew exactly what I was talking about without having to look it up and went and got the wiper and changed it out in 2 minutes. This clearly shows that the staff communicates with each other which in-turn allows for a hassle free experience for the customer. The prices were reasonable and fair and they never once tried to sell me services I didn’t need. Very highly recommend European Cars of Williamsburg and this is now my go to spot for my Mercedes.

I use European Cars of Williamsburg for maintenance on my 2 European cars...Smart Fortwo and BMW Z3. Personnel are are great... exerienced and friendly. Great sales person. I purchased the Z3 from here. Glad this business is in Williamsburg.

Following our move to Williamsburg, we are so please we found your shop to care for our vehicles. Your service and attention to detail is exemplary. We have and will continue to recommend you to our friends and neighbors J Dues