2023 Mercedes-Benz E-Class E350

I couldn't figure out how to change the battery in my key fob. The gentleman at the service counter was fantastic in under 5 minutes he replaced the batteries in both and fixed the button on one of them. Understand people this thing has secret buttons and sequence to open them and he could probably do it with his eyes closed. He made my day. Thank you! UPDATE: 3/12/24 - decided to take my Mercedes in because it was taking two times of turning the car over to start and the AC wasn't blowing on the driver side. So far so good AC is ice cold. Colder than it's ever been. They replaced the fuel pump and so far I haven't had to start the car twice but I just got it back. But I trust that this fixed it. Thank you David Layton for your patience. And thank you service team for your work. UPDATE: 4/10/24 - Another visit to get lower ball joints replace and alignment done. Another spectacular job! I want to give a big thank you to David Layton and the Service Crew at Mercedes Benz of Tucson. I will always return and thank you so much!

First and foremost; I want to thank TONY PITTMAN. He was my sales guy and let me tell you that he made my buying experience a GREAT ONE! From start to finish! He answered every question I had and he made sure I was happy with the vehicle before even putting an application in. His personality is above all and makes you feel welcomed and comfortable. Mercedes Benz will be my go to from now on for my vehicle needs and future car purchases! Such a smooth transaction! Thank you, TONY! You’re much appreciated.

Took my car to get serviced and get a coolant leak fixed at Mercedes of Tucson and everything was taking care of with excellent service. My service agent Lucky was very helpful and kept me informed and up to date with what was being worked on. The entire staff that helped me were all awesome and friendly.