2021 Mercedes-Benz E-Class E350 4MATIC

I just bought my first car and the experience here was great! From the moment I walked in, the team made the whole process incredibly smooth and trustworthy. Marianna was super welcoming and made me feel right at home. Frank worked hard to get me the best deal possible. His honesty and transparency were refreshing compared to other dealerships I visited and I felt confident I was getting the best value for my money. Justin’s knowledge of the cars was impressive. He took the time to show me everything thoroughly, making sure I was comfortable with all the features of my new vehicle. I had visited three other dealerships before finding Piazza Honda of Springfield, and none of them came close to the experience I had here. The team was open and honest, providing clear information and excellent customer service every step of the way. The dealership itself was clean and well-organized. The selection of cars was impressive, and I never felt pressured to make a decision. Instead, I felt supported and informed, which made the entire process stress-free and enjoyable. Overall, I highly recommend to anyone looking for a new car!

The staff were supportive, (not pushy), efficient and provided all the facts in words that I understood the price, taxes and the warranties. I would highly recommend Piazza to folks who are looking for a new or used car. (I bought a used car).

I was able to work with Frank Crinite and he laid out the red carpet for us. I came with a laundry list of needs for 3 kids in car seats and he was able to put me in a new 2024 Odyssey in both the price point and timeline I needed. I couldn’t have asked for a better car buying process. We were met with kindness and ease from the manager to the mechanics who set up my car. The dealership itself is pristine so waiting as I signed papers and they prepped my car for me was enjoyable. Hands down I would recommend them to anyone in the car process. Thank you Frank and Piazza Honda of Springfield!!