2021 Audi Q5 45 Premium Plus

I visited due to a safety recall. Unlike other companies, the staff were very friendly and the processing speed was very fast. They also took care of some minor recalls I had missed, which was convenient in many ways. I ended up spending money because they suggested replacing the brake rotors during the inspection, but after some research, it seemed like a fair suggestion based on the mileage.

My experience with the sales associate Tomas Wiedel was amazing. We’ve been in talks for a 2024 KIA for about 4 weeks and he constantly checked in on me. I let him know my situation and he made it happen once I was ready to come in to visit. His communication is great and I didn’t feel like I was being “hassled” to get a car like how other dealerships treat you. I appreciate Tomas so much and also Jon Lefko who assisted with the financing portion. Both men really took care of me and I’m forever grateful. Thank you!!!!!

Today I had the pleasure meeting with General Manager Ron, Fiance Manager Joshua, and Account Mrs. LISA. LET ME TELL THESE ARE GREAT PEOPLE WITH EXCELLENT CUSTOMER SERVICE. MY CAR WAS TOTAL . THEY HELP ME SEND ALL MY PAPERWORK INTO GAP TO PAY-OFF THE REMAINDER OF MY AUTO LOAN. THIS WAS THE BEST CUSTOMER SERVICE ANY DEALERSHIP HAS EVER PROVIDED ME. IF YOUR IN NEED OF A CAR OR SUV, ETC., THIS THE PLACE TO SPEND YOUR HARD EARN MONEY ON. IF I COULD I WOULD GIVE THEM 10 Gold Stars ???? from the great customer service.