2024 Audi Q5 55 e Premium

Second time I do the service in Burlingame and Carlos Munoz was amazing! Easy to understand and fixed my problem in less than a day. Great experience and I will definitely recommend him to everyone who needs help with their Audi!

Had a great car buying experience with Kevin. He was such a big help and made the process so smooth and painless it felt almost too good to be true. We were treated with the greatest respect throughout the process and he helped us find the perfect car unlike other places that just try and sell you what they have. We couldn’t be happier with how things went and we are so happy with the car we got. Thank you, Kevin!!

Ideal service department experience! I brought my 23 A5 for it's first scheduled maintenance and was able to book an appointment over the phone. I believe I spoke with Chelsea and she got me scheduled with Carlos Munoz as my service advisor and Peter Le as the tech/inspector. Everyone I interacted with helped me feel at ease dropping off my daily driver. The service tech, Peter, even provided a video walk around of my car during the service which I really appreciated. Unfortunately, The service dept. has a limited number of loaners, which I assume is probably reserved for multi-day service appointments, but they scheduled a complimentary Lyft to my office. I would recommend Audi Burlingame to other Audi owners in the Bay Area.