My husband recently purchased a car from Audi, specifically working with Haley from the Cascade team. From the second we walked in, we were welcomed and treated as a top priority, despite numerous other clients (all being treated the same way) having been present. After a test drive and talking through the numbers, the decision was made to proceed with the purchase, and for the next two hours it was about educating him on the car and the technology so he knew exactly how to set the car up to his preference. After the purchase was made, Haley reached out a handful of times in the following two weeks to make sure everything was going well and he was still happy with his purchase, and even had their tech guy Noah come out to the house to help with a few items. Overall, the experience was top notch and the service provided by Haley could not have been better. Highly recommend using Haley and the Cascade team for your next purchase!
5.0
Haley Spalding • 2 months ago
I have always had my service conducted at Audi of Cuyahoga falls because they always do only what I ask, and never “upsell” me on anything I don’t actually need or want. Due to the wonderful service over the years I decided to buy new with the same people. Chad was absolutely wonderful helping me throughout the sales process, was very patient, kind, and did not rush or push me into anything. He listened to what I wanted and found the exact car to suit all my needs and requests, even though it wasn’t easy…He is continuing to help me with any questions I might have post sale and really ensured that I was a very happy customer. Thank you Audi family!
5.0
Kyle Turrentine • 4 months ago
I had a wonderful experience throughout the entire process of buying a vehicle here. Haley was extremely helpful and very knowledgeable about the vehicle. The test drive was very informative. Finance was amazing, Jenna went thru so much work to help me get the payments to where it was possible. Finally, Noah the Technician who went into the deep dive of the new Spaceship I just bought did an amazing job. Very confident in the car and the entire dealership. Highly recommend, Thank you all!