2023 Audi A7 55 Premium Plus quattro S tronic

I wanted to publicly thank the team at Audi Exchange Kirkwood for an amazing buying experience. I also wanted to highlight Ben, the Audi Brand Specialist who worked with me to find the perfect car. Throughout the buying process, he was extremely responsive, friendly, helpful and transparent. After finalizing the purchase, he took time to help set up the MMI system in the car and explained every button and feature in the car. I appreciate everything the team did for me, and making the experience enjoyable, something that's very rare to come by nowadays. I look forward to enjoying my Audi Q5 for a very long time.

My 2015 Impala work car died and I wanted to replace it with a sportier drive now that I am retired. During a demo drive Ryan asked a few questions and clicked with the perfect, slightly used Quattro A5 fastback that I immediately fell in love with. It matches my driving personality. Ryan is the perfect salesman, helpful & not pushy, willing to do whatever he can to satisfy his customers’ needs & wishes. Ryan was a great referral from my brother!

Jasmin was fantastic to work with! Jasmin exemplifies the gold standard in client experience—friendly, courteous, and highly efficient from start to finish. His swift service and intuitive understanding of his clientele reflect both professionalism and a keen sense of customer needs. He made the entire process seamless and enjoyable, which speaks volumes about his capability and commitment. We are rating our experience four stars due to frustrations with the finance process at Kirkwood Audi. Despite clear communication that we intended to refinance, the finance team conducted four hard credit inquiries, which significantly impacted our near-perfect credit scores. While the overall dealership experience was positive, the handling of our financing was disappointing and has led us to pursue lending directly through our chosen financial institution in the future. We fully intend to return as clients for future purchases and love our Q7! Thanks Jasmin!