2018 BMW 4 Series 440i Convertible

Had a great experience talking with Elijah on the phone and Nico in person. They were very knowledgeable and got me the number I wanted. Called, negotiated and drove home with a new 2024 CX-5 the same day! My wife and I were very satisfied with the process at Koons Mazda.

With utmost professionalism and poise, Yuri introduced himself to my family with a smile and welcoming attitude. He immediately found a common topic (college baseball) to build rapport without an aggressive or overbearing demeanor. During the price negotiation, Yuri explained the process, required documents to be signed, warranties, CARFAX reports, etc., and added a bit of humor along the way!!! What a great guy! Simply put, Yuri and his counterparts, were friendly, professional, and accommodating. Thank God I remembered to return his pen…otherwise, I may have purchased a second vehicle!! Thank you, Yuri! Steve

I just purchased my first Mazda from Koons Mazda of Silver Spring, and I had the pleasure of working with Mikkel Richardson. He was professional, knowledgeable, and honest. There were no games, no rushing the process and no hard push to close the deal. Mikkel made the entire car buying process smooth and effortless. He went above and beyond to ensure all my questions were answered and that I was happy with my purchase. Mikkel also followed up the next day to see if I had enjoyed my drive home in my new SUV and if I had any further questions in reference to the many features in my SUV. Excellent customer service! If you are in the market for a Mazda, I highly recommend Mikkel Richardson at Koons Mazda of Silver Spring for an outstanding car buying experience!