2003 BMW M3 M3

I spent all of last week going to several different dealers looking to buy a new car. I have never bought a new car before, nor taken out a loan to finance a new car. It was a very exhausting and stressful experience. Until I went to Novak. Walking into Novak was a breath of fresh air. The facility is immaculate and well organized. I already felt good walking in there, and then I met Scott. I spoke and dealt with a lot of dealers and salesmen throughout the week. But nobody is as friendly, up front, approachable, likable, and down to earth as Scott. Scott is extremely knowledgeable and helpful. He answered all of my questions, spoke to me like a person, and was the only person to make me feel comfortable and confident about what I was doing. Scott was great about keeping in touch and responding to any other questions I had during the week. Although I had other cars I was going to look at, I knew I was going to be back at Novak. Three days later, I was back with Scott and leaving in a new car. I cannot thank Scott and the staff at Novak enough for making an intimidating and stressful process into a comfortable experience. Scott is truly an amazing human and I will always be grateful for the kindness, patience, and understanding he showed me. I will be recommending Scott and Novak to anyone who will listen.

Been shopping for a very long time and this is the first dealer even though they’re not a manufacturer dealer that was the most upfront and honest with all the information I asked for including upfront fees etc. Gabe was absolutely excellent with the sale, the price of the car was pretty much one of the lowest and most aggressively priced in the Tri-State area. It was gorgeously clean inside out. The whole showroom is sparkling clean inside out. There was no pressure, what you see is what you get with absolutely no hidden fees. They told me a trade in price, took it away from the sale price, added the tax, a nominal $175 dealer fees and dmv registration fees and that’s it. Took a while for all the paperwork etc but it was honestly the most pleasant car dealer experience evvvverr!!! Excellent job Gabe, Greg and the Novak team. Hopefully other dealers can take a few lessons from you guys on customer handling and business practices. Will recommend everyone I meet to come here

The absolute best place to buy a car! We have purchased two cars with Krissy and each experience was a pleasure. She is extremely knowledgeable about each vehicle, the financing aspect and everything needed on the DMV end. Both times it was a smooth and easy transaction- honestly she did everything! I won’t go anywhere else!