I worked with Arthur as my sales person. I called about a car I had seen online. It was a used car that they had recently taken in and so was not yet ready to be sold. Arthur located the car in their system and texted me photos so I could see if it was something that I wanted to purchase. He sent me text updates every few days to let me know when the car would be ready to view. Of course I asked for him on the day I went to view the car. He was very knowledgeable, never pushy and always professional. I can tell you that I absolutely dread the car buying process but Arthur and the whole staff at Pacific BMW made it easy and painless. If you are in the market for a BMW go see Arthur at Pacific BMW. You will be happy you did!

There is no one better than Frank!! Frank helped me from the beginning even when the cars I looked at didn’t work out.. he still would reach out to me when new options came in. He found the perfect car for me within my price point & with all the options I wanted. The buying process was extremely easy I was done within a hour. You can truly see how much he cares about his clients. He’s always so informative, never pushy and very patient. Frank is THE BEST.

I had a wonderful experience working with James and Raffi. Thanks to Raffi, the process was a breeze there was no going back and forth he was very knowledgeable and I didn't have to spend 2673848 hrs at the dealership. James hands down the best guy to explain details of the car he took his time to go over everything with me and I appreciate his follow up few days later to make sure I didn’t have questions. Finally Lucy in finance, she is superb! This being my first purchase experience with Pacific BMW, i have say I was fortunate enough to work with this very knowledgeable trio so thank you to Raffi, James and Lucy.