2023 BMW i4 eDrive35

Car maintenance to me is usually the same as how I think of dental appointments... "Well, that wasn't as awful as I thought!" is typically the best review I can do. BUT. I have to say my visits with Sewell Plano has consistently been pretty darn pleasant. What I truly appreciate about these folks (thank you Jamie!) is that they not only take the time to explain what's on the paper recos, but also do a video walkthrough by the technician as he/she is working on the car. Now I don't have to pretend that I understand what's written up, because the technician is narrating what those are on my actual car. Nice. On top of that, the coffee is good, the wifi is fast, and my Countryman JCW came out sparklingly clean. Nice x 2.

Got the best service we’ve ever experienced in Texas, ever! We’re from out of town and our MINI broke during the holidays so we couldn’t get home. Not only did the service folks (shoutout to you both Jamie K. and Brad T.) help expedite our repair and get us back on the road fast, they were also able to help find savings on our overall bill! Thank you Sewell team!!

We had such a great experience buying a certified pre-owned BMW at Sewell thanks to Maxie and Ta’Tyanna! We had two vehicles in mind when we came to the dealership on a busy Saturday morning. The two ladies at the front desk were friendly and had us talking to a salesperson in no time! The real stars were Maxie and Ta’Tyanna. Not only did they have all the info we needed, but we felt welcomed and not rushed as we went through the car buying process. They were amazing!! I highly recommend them and this dealership!