2018 Mercedes-Benz E-Class E400 Coupe

"Carlos was an exceptional car salesperson! He provided top-notch customer service, listening attentively to my needs and preferences. His knowledge of the inventory was impressive, and he worked tirelessly to find the perfect car for me. I was blown away by his professionalism, patience, and enthusiasm. Carlos went above and beyond to ensure I was satisfied with my purchase, and I'm thrilled with my new car. His dedication to customer satisfaction is truly commendable. I highly recommend Car Factory and Carlos to anyone in the market for a new vehicle – you won't be disappointed!"

I went looking for a used car today for my sister. It has to be clean title, not too old, so she can Uber and Amazon, and not touch wear and tear. A salesman named Carlos Gonzalez helped me. Very honest and helpful young man. He did everything possible so I could take the car to my sister today. He was running all over the lot. He negotiated with me, got the manager to approve, gave me a contact for a car locksmith, and will be taking care of the maintenance and some body painting for the car in 2 days because today Sunday their shop is closed. Carlos was very flexible to work with. In 2 hours, I left with my sister's 2016 Nissan Rogue. My sister is so happy. This is what selling is about - providing solutions to the customer. Definitely recommend this young man. Go see Carlos.