2020 Mercedes-Benz E-Class E450 4MATIC Cabriolet

What an incredible experience. Our salesman Paul has gone so far beyond any expectations. He created a comfortable, caring, and friendly environment that made us so confident about buying with him. I honestly, did not believe that the car buying experience could be so smooth, easy, and fun! Brandon in finance made sure that everything was in order, he was so much fun to spend some time with. And he was efficient in how our time was used. Zach was an incredible concierge. He made sure I knew my beautiful Mercedes in and out before we took her home. If anyone is looking for an incredibly impressive team with your best interests at heart that is willing to consistently go above and beyond anything you would ever get at any other dealership… The entire team (especially Paul) at Bobby Rahal needs to be your first and only stop.

My experience with Bobby Rahal Motorcar Company, particularly with Sara Kiser, was nothing short of outstanding. Transitioning from Toyota and Honda, I was apprehensive about purchasing a Mercedes, but the exceptional service I received started to build my trust in the brand. Sara Kiser, with her expertise and dedication, adeptly addressed several oversight issues from my vehicle's previous certification process with a focus on solutions, not dwelling on past oversights. Her professionalism was evident as she navigated the necessary corrections, communicating effectively and ensuring swift and efficient resolutions. What set this experience apart was how Sara handled the provision of a loaner car. Unlike the previous dealer, who hesitated and made me wait, Sara presented me with a selection of cars to choose from. This level of consideration, ensuring my convenience and showing a level of respect and value far beyond what I expected, was exemplary. This experience not only rectified the previous certification oversights but also demonstrated the commitment of Bobby Rahal to customer satisfaction and trust in the Mercedes brand. A heartfelt thank you to Sara and the entire Bobby Rahal Company for their unparalleled service and for ensuring a seamless and reassuring transition to Mercedes for me.

The entire staff At Bobby Rahal Motorcar Company have been great to me and my family. We have either purchased or leased cars form this dealership for over 5 years. Always honest and fair. The service is excellent. I work with Pat Baer for service. I work with David Dragisic and Mark Jacobs for all my sales.