2019 Mercedes-Benz E-Class E450 4MATIC Cabriolet

Not sure where to begin! I found a vehicle that I’ve been looking for, for months! Not just any vehicle but one with great mileage and all the bells and whistles! This vehicle did not and after 2 weeks has not disappointed My family and I! Frank, has been the greatest salesman and business man! He allowed me to harass him lol all week in securing this vehicle! He made our experience amazing! He even gassed our vehicle and stuck a pretty red bow on top! My children had a wonderful experience and asked when we’d back. ???????? my husband and I both agreed that we’d travel 4 hours from South Carolina without thinking to purchase from him! The entire dealership was family friendly and had the best snacks that kept the kiddos occupied while we finalized things! 10/10! If I found rate higher I would! Frank, if you see this continue working in your gift! You’re amazing at what you do! There’s a peaceful yet respectful spirit you have! Thanks again! Love The Talley Family!

We’ve now “accidentally” purchased two cars from Mercedes Knoxville — turns out, this dealership has the best used car inventory in town!!! Our first purchase a few years ago was technically with their sister dealership Land Rover of Knoxville who actually brought the car over from Mercedes. The car was spotless and in impeccable condition. This go around, I stumbled upon our newest car on Facebook Marketplace. A man named Frank Cardwell had it listed. We weren’t even in the market for a new car, but had to see this loaded Escalade at a great price. Turns out it was at Mercedes Knoxville! When we got there, sales rep Frank gave us the space to look at the vehicle. He wasn’t pushy or anything. After the test drive, we knew we couldn’t pass it up. We still can’t figure out if they have an incredible detailing team or if the previous owner just kept the car in amazing condition. I lean toward them having an excellent detailing team, though, since our first car from Mercedes Knoxville was also spotless. The signing was quick and easy. The final price was on point. I can’t say enough about the entire process. We are so happy with our new car and the people we bought it from. We left saying, “well, looks like Mercedes Knoxville is our new dealership.” Not sure if we will go anywhere else in the future. Thank you Frank and team! We’ll be back when we get our next itch :)

Mercedes Benz of Knoxville was amazing! Had the Sprinter we were looking to build on lot. Called from Louisville KY and got the deal done over the phone. Super fast and easy! Javier Escobar was excellent from start to finish and then some! Would gladly make the drive from KY down to Knoxville again!