2014 Mercedes-Benz E-Class

Fantastic service center. Really great service department. They are friendly and kind. My service rep Keara is a very professional staff. She thinks in customers' perspectives and helps us. I rarely see such a great attitude these days. Most dealerships these days just want your money. Here in Steve Hahn Yakima Kia, I felt different. I would definitely come back and refer my friends to make purchases here just because they have such a great staff like Keara in the service department.

I called this Kia dealership when my wife wanted a very specific car make and model. I ended up in touch with Curtis who was an absolute Rockstar!! Curtis not only bent over backwards on multiple occasions to find what we wanted but exceeded all expectations. This led to my wife finding the EXACT car she wanted! During the financing portion of our process we had to pleasure of working with Ruben, to no surprise he was just as professional and amazing to work with. I could not recommend these guys more and have already done so for many of my friends. Friendly, professional, and no hassle to meet your needs. 10/10 my wife and I will continue to do business with them!

Although I ultimately did not end up purchasing a vehicle, I’m giving 5 stars for Jasmyn Bond’s excellent customer service. I inquired about a vehicle and she was on top of it, sending me stats and facts and answering any questions I had. She was very knowledgeable and responsive. If you’re in the market for a vehicle and find yourself here, ask for Jasmyn!