2014 Mercedes-Benz E-Class E350 Sport 4MATIC

I had a great car buying experience! My sales rep, Jin, was friendly and knowledgeable. He did a great job of balancing encouraging me to buy the car with allowing me some time to ponder. He communicated effectively, even after the sale was made. He even put a big bow on the car when he found out it was my birthday! Cartier took care of the financing, and really went above and beyond. He allowed me to bring my title for my trade-in the next day (I didn't have it with me because I didn't really expect to buy a car the first day I looked), and he found better financing for me after I signed the contract, saving me $$$! The manager, Tommy, even gave me some free charging credits to get me started with my new electric car. I got a good price and excellent service!

The team was so helpful in finding us our perfect first car! They answered all of our questions and went above and beyond to make sure every detail was correct. Would 100% recommend to anyone looking to buy a car in the Bay Area.

The whole car buying and picking up process at Volvo of Burlingame was a delightful experience. No hard sells. Transparency about availability, features and pricing, combined with excellent technical knowledge about the vehicle and help with set-up. I’ve been through the car buying experience many times and this was top two, if not the best.