2017 Mercedes-Benz E-Class E400

Andy from the repair department/collision center has been very helpful and goes out of his way to help customers. I had a small scratch on my bumper and needed repair. Hearing that I needed my car back sooner, Andy did extra work to help get my car ready in just one day, which has made my life so much easier! He also gave me some free touch up paint to fix some small black spots. Additionally, I checked with several other body shops and they all charge significantly more, so I got it fixed here and it was swift and great quality work. By the way, I bought my car here in 2023, and the front office had nice people too who offered extra help.

Abbas and Carlton are outstanding folks at Ourisman VW. They showed us great respect and worked with us on a fair trade and excellent price to get my Mom’s new Tiguan R-line edition ! This is how a dealership should treat their customers! Also the VW is excellent vehicle that I know my Mom will enjoy for years. Thanks for everything!

I had the pleasure of receiving excellent customer service from Jose at the Ourisman Rockville auto service center. From start to finish, Jose was attentive, knowledgeable, and went above and beyond to ensure my needs were met. He addressed all my concerns with patience and professionalism, making the entire experience smooth and enjoyable. I highly recommend Jose to anyone seeking top-notch service at Ourisman Rockville.