2011 Mercedes-Benz E-Class E550

Bought our daughter a Crosstrek in 2019 and we just bought an Outback Wilderness a few months ago. Best service we’ve had from all the places we’ve ever bought - Honda, Chevy, Ford, Fiat, Mercedes. Never felt rushed. Always helpful. No trying to sell us up. Or trying to sell us on dealer add-ons. Simply great service. With the OBW we actually looked at a range of different vehicles as we were thinking of a pickup. Almost signed for one but the dealer started pushing us too hard and we stepped away. So glad that dealer was bad because we ended up for our favorite vehicle - the Wilderness! Thank you to Art and the whole team who helped us from the start - and the after care and support was brilliant. This is why people love Subaru - it starts with the experience when we explore the vehicle. The team at Michael’s is the best there is.

First experience with Michael's, taking my 2023 Crosstrek in for its first service. Had an oil change scheduled for the following week, when a lot of warning lights unexpectedly came on - check engine, issues with the eyesight system. Michael's was able to get me in immediately, trouble shoot the issue (gas cap not closed properly) and take care of the oil change. Great experience with the dealer and their service team. Highly recommend and will be using them for all future service.

Gabby and her customer service team really looked after me and my forester when I came for a transmission service. During the check in, while Gabby was busy, I had multiple service advisors greet me that started to get me registered. And once I was handed over to Gabby, the team continued to be quick and efficient in getting my loaner and getting me on my way. The service was completed in the time promised and pick up was a breeze. And finally, it's the little things like acknowledging a customer as soon as they are in eyesight and holding doors for us that didn't go unnoticed by this old schooler. Keep up the great work!!