2013 Mercedes-Benz E-Class E350

Dear Matt Bolt, I hope this message finds you well. I wanted to take a moment to express my sincere appreciation for the excellent service you provided during my recent visit to Mercedes-Benz of Walnut Creek. Your professionalism, attention to detail, and dedication to ensuring the highest level of customer satisfaction did not go unnoticed. From the moment I arrived until the completion of the service, you went above and beyond to address all my concerns and ensure a smooth experience on my trip to Ohio. It's evident that you take great pride in your work, and your commitment to excellence truly sets you apart. Your knowledge and expertise are invaluable assets to the Mercedes team, and I feel fortunate to have had the opportunity to benefit from them. Thank you once again for your outstanding service. You are a true asset to Mercedes-Benz of Walnut Creek, and I look forward to continuing to entrust my vehicle to your care in the future. Warm regards, Ron Bergeson

I had an incredible experience with Jose who took care of me and got me an amazing deal on an EQE. He also stayed over extra to make sure I had everything good to go. He was super straightforward, honest, responsive, and great to work with! They’ve earned a loyal customer!

We recently had the pleasure of working with Jose Castro at Mercedes-Benz of Walnut Creek and we cannot speak highly enough of the exceptional service we received. From the moment we started working with the dealership, Jose Castro went above and beyond to ensure that our car-buying experience was nothing short of fantastic. Not only did Jose Castro take the time to thoroughly explain every aspect of the car-buying process, but, he also patiently answered all of our questions and provided invaluable insights into the vehicles we were interested in. Jose's depth of knowledge and genuine passion for his work was evident in every interaction. Throughout the entire process, Jose demonstrated professionalism, integrity, and a sincere commitment to ensuring that we found the perfect vehicles to suit both my husbands and my needs. Jose made us feel valued as a customer and truly went the extra mile to ensure that we were completely satisfied with our purchases. Thanks to Jose Castro's dedication and expertise, we are now the proud owners of an EQB 300 & EQS 450 4MATIC AMG, and we couldn't be happier with our decision. We highly recommend Jose Castro and Mercedes-Benz of Walnut Creek to anyone in search of a seamless and enjoyable car-buying experience. Thank you once again for your outstanding service, Jose!