2017 Mercedes-Benz E-Class E400

So my journey for a vehicle started at Carmax. ???? I drove to Carmax after work, after the customer service rep told me I would be guaranteed approved so why not, I’ll take the drive. Once I got there, I was met by the salesman and he was extremely nice to me. At that point we started selecting vehicles and I found one that I was interested in test driving. The drive went well and we went back in to work on paperwork. I got approved by 3 finance companies. I told them I would be back the next day to finalize the deal. That morning I got a call from a Sales Manager at Carmax asking me for more paperwork and if I had more income to report my credit report would need to be ran a second time. ???? At that point now I’m upset because this is not making sense. I gathered the paperwork that was needed but decided to sleep on it after my drive home. As I was driving home, I remembered another dealership that I meant to go to the first time. I called them up and spoke to Mauro ???? what an amazing patient experience from the beginning to the very end!!! I was approved within the hour and so happy to say that thank to MAURO AND THE ENTIRE CONWAY IMPORTS TEAM that I am now the proud owner of a BMW!!!!! My dream vehicle has come true!!! Anyone looking for a vehicle please RUNNNNNN TO CONWAY and ask for Mauro!!!! ????

Mauro was very helpful throughout my first car. He made me feel comfortable when I had questions about my new car and also was a great guy throughout the way. Definitely recommend coming here and asking for him since now I have a new car and a new friend.

Alex and Mo at Conway Imports helped us buy a great reliable van with low miles! Shout out to both Alex and Mo as they tag team to make sure that we got the best van for the best price! They were also helpful and friendly when we came back a week later for an issue that was quickly resolved! Their expert advice and professionalism will bring us back again and again! See you soon! Mr. & Mrs. Ricky and JoAnn Woods Sr.