2017 Mercedes-Benz E-Class E400

Our experience at your dealership was markedly different from that at typical car dealerships. Everyone was exceptionally friendly from the moment we arrived, offering us coffee and water. Our sales representative, Nicholas Wilson, was kind, friendly, and not pushy at all. He demonstrated thorough knowledge of the vehicle, answering all of our questions and addressing our concerns. After we test-drove the car, he excelled in communication, promptly responding whenever we called or texted. The process of purchasing the car was smooth, and Nicholas was equally adept at answering all of our finance-related questions. Thank you, Nelson Mazda!

Alec is by far the best salesman I’ve ever dealt with! My husband and I were looking to purchase something bigger for our family and living out of state we could not come in to look at the truck. Alec was very helpful with getting numbers for us, answering any questions I had about the truck, and was very patient. I was able to do most of the work over the phone and the only thing we had to do when we arrived at the dealership was test drive and sign! It was literally an hour process! Our truck was nice and detailed upon arrival as well which was a plus! We would definitely recommend doing business with Nelson Mazda. Update: It’s been nothing but issues with this truck since we purchased it. Makes me wonder if it was even looked at before selling it.

I am super-satisfied with our experience at Nelson Mazda last week! Nick Wilson was our client advisor and he was with us every step of the way, from sending us a video walk-round and answering questions over email and text, to navigating the best trim for us and clearly explaining our financing options. (If you can make an appointment with Nick, do it!) We needed a lot of extra time to ask questions and learn about our options and he was exceptionally patient and knowledgable. We will keep Nick and Nelson at the top of our list of dealers to check out and recommend in the future!