2017 Mercedes-Benz E-Class E400

Efficient, reliable, communicative, and enthusiast are the best adjectives when thinking of this dealership! Mike Soles in sales was super fast and very communicative. Marco Pineros in finance was just as good! All communication was very efficient and I got the car delivered to my house! The dealer gave me a great deal and the car was in the exact condition I had expected when it arrived. Sebastian Murzanski in service even had the tech send me videos of the car as it was being serviced. I couldn’t be more happy with the experience. Though I had not met any of these guys, I wish I had. in a climate like what we are in now, it is expected that you will get terrible treatment from a dealer. No matter the brand. And usually, this is the case in fact with most every other dealer I have worked with. But not Germain BMW. Though I’m 100s of miles away, I will be making an effort to buy my next ride from them as well

My encounter at Germaine BMW of Naples surpassed all anticipations. When embarking on the journey of purchasing a car, establishing a meaningful rapport is imperative, given the magnitude of the investment. Kevin Bugbee approached us with a commendable level of respect and expertise. His willingness to go the extra mile, including guiding us to the South location of Germaine BMW Naples to explore a car of my interest, demonstrated his thoroughness and commitment. By the time we concluded our interaction, Kevin felt more like a trusted confidant than a mere salesperson. In the realm of financial negotiations, Ralph exhibited commendable proficiency. His comprehensive explanation of available warranties, including the nuanced details of extended warranties, Stain Shield, and ding dent warranties, instilled a profound sense of confidence in our purchase decision. Opting for the 530i sport line in mountain blue, transitioning from a 3 series, felt like the epitome of informed choice. Moreover, the sartorial elegance of the sales team, distinguished by their shirts and ties, underscored the professionalism and attention to detail synonymous with Germaine BMW of Naples. While attire may seem trivial to some, in the context of such a significant investment, it serves as a reassuring indicator of the caliber of individuals entrusted with facilitating the transaction. Please call me Flavio Galaso

I have to tell you I had the best experience buying my X7! Roberto Lopez made my experience easy and just how I wanted it. Go see Roberto Lopez if you are in the need for the perfect vehicle as he found the perfect one for me!