2018 Mercedes-Benz E-Class E300

Great place to work, they have an amazing work environment. LOTUS offers warranties to the costumers, and gives the option to get the vehicle on buy here pay here or trough the bank. Cash deals are always welcomed, fair prices and very nice inventory, I recommend.

SO I HAVE BEEN WAITING TO GIVE AN REVIEW , BECAUSE I HAVE BEEN TO MANY PLACES INDALLAS WHERE THEY SELL YOU HORRIBLE CARS AND TREAT YOU LIKE ITS YOUR FAULT. I MUST SAY .. I HAVE HAD MY 2014 JEEP FOR 4 MONTHS NOW, AND ANY PROBLEM I HAVE HAD THEY HV FIXED IT BESIDES THE SHIFT GEAR LOCKING AND THATS ONLY DUE TO ME NOT BEING ABLE TO TAKE OFF AND BRING IT UP THERE. EVEN WHEN I NEEDED TIME TO MAKE A PYMNT, THE COLLECTIONS TEAM WAS SUPER UNDERSTANDING AND PATIENT. THE ONLY THING IM STILL WAITING ON ARE MY TAGS. BUT I ABSOLUTLEY LOVE MY JEEP, AND THEY EVEN WORKED WITH ME FOR THE DOWN PAYMENT DUE TO THEM SELLING THE ORIGINAL CAR I CAME FOR. ALAN IN COLLECTIONS IS AMAAAAZING!! I AM HAVE BEEN AN CUSTOMER SERVICE MANAGER FOR 9 YRS, AND IN ALL MY YEARS OF CSR AND COLLECTIONS I HAVE NEVER EXPERIENCED SOMEONE SO PATIENT AND UNDERSTANDING AND SO HELPFUL. I FORGET MY SALES GUYS NAME BUT I TOLD MYSELF I OWE HIM LUNCH BECAUSE THE CAR I WAS GOING TO GET HE TALKED ME OUT OF AFTER HEARING MY NEEDS WITH MY CHILDREN. THE ONLY CON IS IRIS IN THE OFFICE NEEDS A SLIGHT ATTITUDE ADJUSTMENT. SHE COMES OFF RUDE AND NASTY UNTIL YOU TELL HER WHAT SHE WANTS TO HEAR BUT BY THEN YOU DONT EVEN WANT TO TALK TO HER ANYMORE. I GET HER FRUSTRATION BUT UNDERSTAND GRACE AND KINDNESS CAN TAKE YOU FURTHER. OVERALL I AM SUPER PLEASED WITH MY PURCHASE. (JUST HURRY UP WITH MY TAGS PLEASE LOL) I LOVE MY CAR AND THE EXPERIENCE SO FAR WITH LOTUS!! ESPECIALLY ALLAN!!!

The best experience ever. Very well staffed, ask for Iris Sandoval. Everyone just loves her, we call her wonder woman, Lol. Thanks for everything Lotus Auto Group