2017 Mercedes-Benz E-Class E300 4MATIC

Super awesome job! Truck looks brand new after my deer hit. They even detailed tge interior after working on my truck! Highly recommend Brad and his crew!

Dinese and Tommy, either way that would have went you wouldnt have been happy. After looking at your profile it seems about everywhere you go you have something negative to say! The parts YOU supplied were wrong. And the only way I knew they were wrong was to take the caliper off, (rotors were wrong she orderd off rockauto ) so you had two options. Option A was to pay me to take it apart to confirm it was wrong, and put it Al back together still wrong and not being able to drive it…or B- was to pay me to put the correct rotors on from the parts store. It also NEEDED the RF brake hose. It NEEDED it. To respond to your comment “the brakes felt better before we took it there” I’m sure they did, when the brake pd was gone and it was metal on metal grabbing. Us not knowing how the pedal was when it came in on your old vehicle, we let you take it. Wouldn’t you think if it was THAT bad you’d have noticed before leaving the parking lot? Instead of a day or two later. Then you decide to bring it back and tell us we did our job wrong and you and your son are both at the same time yelling at Brad. And you tell us to fix i! So Brad asks you if you had done anything and you said yes, YOU put rear brakes in it. We pulled the vehicle in and glanced everything we did was correct, making sure there wasn’t an air pocket in the brake hose, Nothing else was needed done… BUT we looked into the rear and surprise. Both rear pads were jammed into the caliper brackets (had to pry them out they were so stuck) and the left rear caliper was locked up. The left rear caliper being it was not working ended up ruining the rock auto brake pads you installed so we ended up putting new rear brake pads in (NEEDED IT) and a caliper which it also needed to be safe and driveable like you wanted. Then when you come to pick your vehicle up your suprised you’d have to pay anything and make a very ignorant comment….so what does Brad do? he gives you your keys and asks you not to come back and charges you NOTHING.

Seriously I can’t express how amazing my experience was- my car went from drivable to not drivable and I would have had to pay for a rental car and hope I could get it somewhere that could look at it in a reasonable time frame. Not only did they have a loaner for me to use but they got it in and fixed within 24 hours! I could have hugged them- oh and they fixed it for far less than I thought it was going to cost - 10 stars ??