2020 Mercedes-Benz E-Class E350

"I recently bought a car, and I must say, Roy Malik made the experience truly exceptional. His professionalism, knowledge, and dedication were evident throughout the process. Not only did he provide excellent service, but he also ensured I got a great deal. I highly recommend Roy Malik to anyone in search of a seamless car-buying experience."

Overall, my wife and I were very impressed with the professionalism, patience and knowledge of General Manager, Daniel Yerkanyan and sales representative, Ashot Papazian. I recently had the pleasure of purchasing a vehicle from Mercedes-Benz of Encino, and I must say, the experience exceeded all my expectations. From the moment we stepped into the showroom, we were greeted warmly by the team who were knowledgeable and eager to assist us. They took the time to understand the cars we were interested in (S580, GLE 53 Coupe, and G550), guiding us through their impressive selection of vehicles with patience and expertise. The entire purchasing process was seamless and transparent, thanks to the professionalism and efficiency of the team at Mercedes-Benz of Encino. They were upfront about pricing, financing options, and any additional features or packages available, ensuring that I felt fully informed and confident in my decision. Moreover, the level of customer service I received was rewarding. Every step of the way, the staff went above and beyond to accommodate our needs and ensure that I had a positive experience. We test drove all three vehicles and compared the pros and cons with each. Whether it was answering our questions promptly or providing personalized recommendations, they truly went the extra mile to make us feel valued as a customer. Overall, we couldn't be happier with our experience at Mercedes-Benz of Encino. Not only did we find the perfect vehicle, GLE53 Coupe, but we also had an enjoyable purchasing process from start to finish. I highly recommend Mercedes-Benz of Encino to anyone in search of a luxury vehicle and exceptional customer service. They have certainly earned our trust and loyalty as a customer.

Wow! ???? no words to explain how happy and satisfied I am!!! God bless Anna the boss! Also huge thanks to beautiful Mariana and Ely for assistance! She worked for hours with mercedes financial to negotiate an impossible deal for me and she DID IT!!! Amazing. Its my sixth mercedes im leasing from this encino mbz and yet more to come! Keyes?! Forget about it ???? this is most definitely the best mbz dealership in entire LA county! No questions asked, superb atmosphere and an amazing staff! God bless you guys!