2012 MINI Cooper -

From the moment I walked into Todd Nissan of Torrington, I was met w/ friendliness, transparency, & genuine care, a rare find in today’s car-buying world. The sales team went above & beyond! They patiently answered every question, explained every step of the process, & even followed up afterward to make sure I was completely satisfied. It truly felt less like a transaction & more like doing business w/ trusted friends. On the service side, Todd Nissan truly shines. Whether it was a routine oil change or a more substantial repair, the staff kept me informed w/ regular updates, handled everything quickly & treated me & my family w/ dignity & respect. I especially appreciated the helpful text updates & easy online booking options!! The facility itself is clean, comfortable, & inviting; it actually made the waiting experience pleasant! All in all, Todd Nissan of Torrington made me feel heard & valued. It’s clear that this team truly cares about their customers & not just the sale. Whether you’re buying a new/used vehicle or trusting them w/ your car’s service, I couldn’t recommend them more!

This was the best experience I have ever had with a dealership. They delivered on everything they promised and in some instances exceeded what they promised. The sales manager Ariel Pagan was amazing to deal with and my salesman Charlie Johnson was an absolute gem. I will definitely purchase another vehicle from them even though the dealership is 1 1/2 hours from my house.

The service staff at Todd Nissan in Torrington is fabulous. I have brought my Xterra Pro 4 X to them only. No service has been done by any other mechanic. Dan is fantastic to work with and has always provided exceptional assistance. The technicians are top notch and very forthcoming with their findings. I highly recommend this service center for work on any vehicle. Well done guys