2017 MINI Cooper -

I just bought a car at Winter Park Auto Mall yesterday and had a great experience. Tim and the rest of the staff were great and very helpful. I highly recommend Winter Park Auto Mall if you're looking for a quality used vehicle at a fair price.

From the very first moment my wife and I stepped foot on their lot, Tim went out of his way to be respectful and courteous. Tim wasn't pushy or overbearing at all, which was so pleasant! After letting him know what kind of car I was looking for, he politely let me know that there wasn't anything on the lot at the moment that would fit my needs. Tim then decided to bend all the rules and go way out of his way to have a hand selected automobile delivered to the lot later in the day. He did not want me to leave unsatisfied and was determined to give me what I needed. Later that day, Tim had delivered a 2017 Black Jetta that looked like the car I had pictured in my mind! He also went to the trouble to have it detailed by hand before I got there to look at it--- all of this with no guarantees I would purchase. Not only am I excited about the Jetta and test driving it tomorrow, but I am still in shock with how much amazing customer service could come from a local auto dealer! Tim is a wonderful representation of how the car industry should be......if you haven't worked with him yet---- you are missing out!

I found a vehicle online I was interested in and the price seemed very reasonable. I contacted this dealer and Tim sent me the carfax to my email. After going over it, I called Tim back and we came to a price that we both agreed on. Only problem is, I'm over 2 hours away. Tim gave his word to me over the phone he would honor the price. Me and my wife finally got there and the vehicle was in better shape than I thought. Absolutely no pressure from Tim when looking over the vehicle. We bought it. Loved the experience and the car we got from them. Tim even made sure our insurance got switched over. Something I've never experienced from another dealer. Thank you guys!