2016 MINI Cooper -

I probably bought the least expensive car they sell. A $11,000 used Subaru. I inquired on a Sunday night via cargurus and received an email and phone call 1st thing Monday morning. When I showed up for a test drive I was treated wonderfully. My salesman Kevin Carhartt was great and respectfully walked me through the whole process. It had been years since I bought a car. Great guy, great experience. Pleasantly surprised. Treated me like I was buying the fanciest Infinity in the show room. Thanks.

The other week I took my fiancé's car in for a simple state inspection. The service was fine, and the car needed some very minor work (wipers, of course), but this is not why I decided to leave a review. Although the service department was adequate, what really brought out the best of this dealership was the Sales Manager Gary. He constantly checked in with me as the simple service to our vehicle took far longer than expected, and treated me the same as if I was a customer buying a $200k vehicle in cash that day. His demeanor was pleasant and caring, and he went above and beyond in every way for something as simple as a state inspection for someone who wasn't even buying a car. I applaud the attention to customer care here from Gary and whoever he leads at this dealership. I never once felt forgotten or like "just another service appointment" while I was in his store. Kudos to Gary, and I will be visiting again!

Just purchased the QX60 and am so happy with the buying experience that Lia Infiniti provided! Initially I met the general manager, Jeremy, as I was walking around the lot looking at vehicles. He was kind, helpful, and not at all pushy. He introduced me to a salesperson, Bill Kane, who met me with the same professionalism and kindness as Jeremy. Bill was so knowledgeable about the vehicle and a pleasure to work with. Arriving to take care of the paperwork and take delivery of the vehicle was a breeze. Bill and whoever else may have been involved behind the scenes made it so easy and enjoyable.