2021 MINI Hardtop Cooper S

My husband and I have never had such a hassle free experience buying a car. Anna, Renn Kirby’s sales rep, was such a gem to work with. Just when we thought we should move on to another dealer, only because we couldn’t find what we wanted, she thought of other options. We purchased a Subaru Crosstrek 2019, that was owned by one person who actually kept their maintenance records. We love the car. Anna was patient, thorough, and just a delight. Dan, the finance manager, made that experience a pleasure. For us, we felt like we were in a dream. We would definitely recommend this dealership to our friends and family.

I had the pleasure of working with Sales Rep, Aaron Reckley at Renn Kirby Mitsubishi on 9/9. He was truly a godsend from the beginning right up until the last signature!! He was so sweet and knowledgeable. (He also treated my 5 year old so well, too, which made my heart happy!) He went above and beyond for us in many ways. He helped me compare 2 different vehicles and I ended up falling in love with my 2021 Nissan Murano that I ended up purchasing!! So a HUGE thank you to Aaron for the spectacular service and being a wonderful person all around!! I’d give him 6 stars if I was able!!! Thank you, Thank you, Thank you!!!

This was my first time buying a car at the age of 20 as a college student, and I have to say I had such a pleasant experience. Normally I negotiate for my dad, and I have to connect to multiple dealerships in Florida in order to “get the perfect car at a perfect price”. I had called Renn Kirby Mitsubishi on Monday afternoon inquiring about a Tesla Model S, and Brendan the sales rep picked up. I had said I wanted it at a certain out the door price, and I was shocked when he called me 20 minutes later accepting the offer, and not even haggling me over a certain price. I almost accepted my own offer when I realized a one way flight from Tampa to Baltimore was $300, and an uber from Baltimore Airport to the dealership was $80. I had asked Brendan to please cover some of those charges, and was even more shocked when him, and the leadership team said they will cover it. I left Tampa Airport Wednesday Morning at 9 Am, got to the dealership by 3:30 PM, and was on my way out to crossing 6 states by 5:30 PM. Dan Frappollo, Brendan, and Dustin are all rockstars, and I will definitely buy a car from them again. ( I just wish the last thing was that I got dark tint because Florida heat in a fishbowl is no joke, but I understood from Brendan that Maryland laws don’t allow it, but it is coming soon:))