2014 MINI Cooper S

Wanna start by saying I thought the car buying and trading process was simple and easy. Karim was a great person to deal with and he was only working at the dealer for 2 weeks. My only issue is that I only had my car (Alfa giulia veloce 2024) for 8 days only 226 miles and the check engine light already came on. The car is sitting at the dealer now, dropped it off on a Friday and can’t be seen till Monday because there is only one technician who can look at it apparently. I really hope it’s a simple fix and could get my car back soon because it really is a pleasure to drive. I hope that this doesn’t become a regular issue because no other car company I’ve had, had issues this soon and still being brand new. I will add that everything is covered by the dealer, tow, rental, and repair if any, which is good. I give this dealer a 4 star because of the buying and selling process and hope that the service part is really good.

Exceptional service from start to finish. Everyone at that dealership had the utmost respect for our time and patronage. The sales and finance staff were knowledgable, professional, courteous and patient. Never did we feel under pressure or uncomfortable. There was none of the usual back and forth “let me to talk to mgr” then “Let me talk to my finance guy” for hours. This was a competent, experienced staff that made a car purchase pleasurable for us for the first time. Thank you Iwan, Orlando, Ed and the prep team for taking such great care of us and our car. Would definitely recommend this dealership.

One of the best service department experiences you can ask for. Debbie is an absolute sweetheart! They have had a few folks retire recently which says a lot about them as a place to work but I think they’re temporarily a little short handed. Be patient because they will take great care of you always!