2012 Porsche Panamera 4

AZ Auto Masters took great care of me. The staff was kind, professional, and honest, and the lady up front was so welcoming. The professionals explained everything clearly and made sure my car was safe. I also love that they offer the Maintenance for Mom program, it really helps families who need support. Great service, great people. Highly recommend!

UPDATE: Mike the owner reached out and made it right with a full refund. I do appreciate him reaching out and apologizing. I will try the shop out again should I ever need anything done as I feel this is not a common occurrence at this place. Well I came to this shop because of the positive reviews. Took my car to get some suspension work done and the first picture is what I got sent home with. They left a gap between the control arm. They had called me and asked if the car was in an accident or something because of the gap left after replacing the arm but it’s never been in any accidents. I had the car on Jack stands the day prior to taking it in because I was going to do the job myself and it did NOT look like that. My guess is they bent the frame when prying the old arm out. I called once I got home (this is when I inspected the work) and was told they’d call me back, they did not. I went in the next morning and was told “well we can put it back on the lift and check it out, but I’d just drive it like that and come back if you have any issues.” Crazy! Was told that they trusted their techs word and his work. That’s a lot a of trust on somebody that left my car this way. I ended up fixing it myself (picture 2). The wild part is when I was fixing it myself, I noticed the sway bar end link was NOT bolted on and they trashed my brake dust shield on the passenger side (picture 3). Not gonna say avoid the place as plenty of people have left great reviews, but definitely check their work prior to signing anything or leaving the shop. Paid $500 for this. It’s just unacceptable.

I brought my new truck in for an inspection, and Keith did a great job! I was very happy with the inspection work they did,, and the fact that they didn't find anything major. The best part of the whole experience was the bill. All he asked for was a decent review. If I need help with this truck I'll certainly give them a try.