2016 Porsche Cayenne Tiptronic

We have taken our vehicles to Hagan's for several years and this is a great business. We are lucky to have them in Rochester, NH. Sean, the guy behind the counter, is one of the nicest people you'll ever meet. If you have an emergency he will get you on their schedule. The owner is also a military veteran so We always try to support anyone who served our country and if you like MMA, they can tell you where to take Ju Jitsu classes. Perks. Just nice nice guys. Their prices are fair. Very trustworthy.. Great service department. They also sell used imports. I have t purchased a vehicle there but I certainly would. Definitely a trustworthy local business. Excellent and exceptional!

I have always had great service from Sean and the crew. Never had a problem. Always contact me if there was something extra that had to be done. They helped me out a lot with my vehicle. And I appreciate everything they do.

Honestly, for anyone with a German automobile I wouldn't recommend any other place to get your car serviced. After a bad run in with MB of Manchester where they tried to get me to do a major front differential repair by accidentally pouring oil down my engine and claiming the diff leaked all its oil and needed to pay close to $7,000 total to replace it I decided to ask around for a new place to take my '13 E350. My aunt as well as grandparents said they heard of Hagans, since it was a veteran owned business and we are a military family and all own Mercedes, but hadn't tried it out yet I took a shot at it since there was a rattling noise coming from under the front part of the car that I expected to be my diff going bad. I had it towed to Hagans in order to prevent further damage and after a couple days they called me back to let me know what the dealership had done and that the rattling was actually my motor mounts that were due to be changed. Comparing what I was charged for this repair and what the deanship would have charged me to do the diff (that wasn't broken) and on top of that the motor mounts since that's where I would have gone had I not questioned it, I saved well over $8,000 just by "giving them a shot". Since this repair the car has been nothing short of perfect in the way it runs and I routinely take my car there for the scheduled maintenance (A and B service) that Mercedes requires and have saved so much and had so much better experience by switching. To put into a brief perspective, the last B service I had with a dealer was at MB or Burlington where they charged me $763.75 (this is looking at my bank statement), however my most recent B service with Hagans that took no longer than 4 hours (the dealer would have me wait +6 since I'm not 25 so I can't get a loaner car) and the cost was $409.04. Moral of the story is if you're a German car owner who is looking for a new place to get your service done and are reading this long review, PLEASE, PLEASE, PLEASE do what I did and "give them a shot".