2021 Volkswagen ID.4 1st Edition

Went in for an oil change for our Maverick and left with a Truck! Awesome Trucks and cars here. Fabulous and Friendly Service! Thank you Nicodemus, Trevor and Kyle Frei for putting up with us and working out such a Fabulous Deal. Nic Thank you for being so friendly and personal with us. I enjoyed our conversations while we waited for all the paperwork and looking for the Truck we really wanted!! Definitely referring This Ford Young to all our family and friends!

Their service department needs some work. I'm not talking about the mechanics I'm talking about the service writers. Barely any updates and going on a week of not having a car. Claim they can't find the issue and there are no codes being thrown... The issue is the spedometer not working, don't need to look far to see that it obviously isn't. It is nearly impossible to get a hold of their service writers as they don't answer phones. Altogether, not impressed with the "quality service" I have received here. EDIT: After speaking with the service rep it would appear the problem may lie with the phone systems. He was courteous, understanding, and helpful in relaying information regarding my vehicle. Maybe just go in to get updates as their phones don't seem to work right. EDIT EDIT: Sean was very helpful and generous is making sure I was taken care of at the end of the day.

I recently had the pleasure of working with Aaron at Young Ford Ogden’s service department, and I couldn’t be more impressed with the level of professionalism and efficiency I experienced. Aaron went above and beyond to ensure that my car was taken care of promptly and effectively. The entire service department at Young Ford Ogden is a shining example of exceptional customer service. I highly recommend them for all your automotive needs!