2023 Volvo XC90 B5 Plus 4WD

Exceptional Service from Daniel at Volvo of Richmond which made for a Remarkable Car Buying Experience I recently had the pleasure of working with Daniel at Volvo of Richmond and I couldn’t be more impressed with his professionalism and dedication to customer satisfaction. From the moment I stepped onto the lot, Daniel greeted me with a warm smile and genuine enthusiasm. He listened attentively to my needs and preferences, guiding me through the car-buying process with expertise and patience. Daniel’s knowledge of the vehicles was remarkable, and he was able to answer all of my questions with confidence and clarity. He took the time to understand my budget and requirements, ensuring that I found the perfect car for my needs. His honesty and transparency throughout the negotiation process were greatly appreciated, and I never felt pressured or rushed into making a decision. What truly set Daniel apart was his exceptional customer service. He went above and beyond to accommodate my negotiation needs and, even helped started finalizing the paperwork and ensure that I drove away in my new car with a smile on my face. His professionalism, friendliness, and dedication to providing a positive car-buying experience are truly commendable. Thanks to Daniel’s expertise and guidance, I am now the proud owner of a fantastic 2021 Lexus UX that meets all of my needs. I would highly recommend Daniel to anyone in search of a new car. His commitment to excellence and outstanding customer service make him a true asset to Volvo of Richmond. Thank you, Daniel, for making my car-buying experience a truly memorable one!

Obvious why 415 Reviews at 4.8 Stars here! Joshua, Shawn, Adam & the rest of the sales crew answer your questions, ask if you need any help, snacks or data, and then they let you actually peruse the floor models by yourself to gain familiarity with The Volvo Way... What a Concept! Go visit a Nissan or even a BMW Dealer and see how many times they pester adult shoppers with "ARE you here to buy a car today?" idiocy. 5 Stars! Near $100k purchases take time to cure..

Our sales agent for my new car was Josh, he was wonderful and now more than a year later he continues to help me with questions or other things regarding my new vehicle. I have also had the good fortune to be assisted by Wade, who is incredibly nice, helpful and knowledgeable. One night I just stopped by the dealership for a quick question and was greeted by Wade. He took time to educate me on some operations details that had eluded me since we bought the car. He even showed me tips and tricks on my car! Seriously, Wade, thank you for your customer service!! I am in your debt. I’ve also interacted with the self-described numbers guy, Steve. Also incredibly helpful and very patient with me on a vehicle registration questions. Thank you Volvo of Richmond!