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6440 E Virginia Bch Blvd Norfolk, VA

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Reviews

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

4.4

(328 reviews)

Most recent consumer reviews

5.0

from Nicholas Sutherland, a week ago

Exceptional Service at 1 Stop Auto - Highly Recommended! I recently had the pleasure of helping my mom purchase a vehicle, The overwhelmingly positive reviews and Steve's genuine approach caught our attention. From the moment we arrived, Steve was nothing short of incredible. He welcomed my family and me with warmth and made the entire process smooth and enjoyable. He was particularly kind to my parents, treating them with the utmost respect and care throughout the experience. Not only did Steve help my parents find a vehicle, but he also went above and beyond by assisting with setting up a loan through our bank. The whole process was fast, straightforward, and stress-free. My mom absolutely loves her new Nissan, and my parents have never been happier with a car-buying experience. If you're looking for an honest, personable, and professional car dealership, I highly recommend Steve Sivak and 1 Stop Auto. They truly made this a wonderful and memorable experience!

5.0

from Jazzmyn Ellis, a month ago

I had the Best experience buying my first car at 1 stop auto! As a woman I had my reservations trusting a car sales man or mechanic, but not there! They were honest and transparent about the condition of the car and have made sure me and my little one were safe and happy in it! So thankful to their long partnered mechanic Darrin and the Owner Steve! They have great lifetime perks that come with the purchase of a car through them. I highly recommend purchasing a vehicle through them!

5.0

from paul beck, 2 months ago

This is a top tier dealership! Was looking for an affordable quality vehicle for my daughter. After a disappointing search I found this dealership and was impressed immediately. Told Steve what we could afford and he broke the lot down quickly and helped us find the perfect vehicle. When the payment part started I was given a couple of options and was able to find the best option for my daughter. Overall experience was amazing! Thank you Steve for all your help!! Would definitely recommend this dealership

5.0

from Nicole Brownfield, a year ago

Phenomenal customer service! Mason was so helpful throughout the process of buying our minivan, and Steve has always made sure we are taken care of in a timely manner. We detected a problem with our vehicle the first day we brought it home, and the One Stop Auto crew fixed the issue right away and under warranty so there was no cost to us. We also had a maintenance repair done at their shop before we went on a road trip, and Steve made sure the work got done even more quickly than what they originally said. I cannot say enough good things about this dealer and our experience!

5.0

from Ahri English, 3 months ago

After my insurance totaled my car, I was anxious about having to get a new one. JB was so helpful, kind, and knowledgable on showing me everything about my new car. Everyone was so nice including the owner, Steve, who introduced himself while I was waiting. I would definitely recommend getting a car from 1 Stop!