4 Wheel Parts Plus Auto Sales

Richard McClelland

This is a growing local business that I would recommend to someone looking for truck or offroad accessories.  I've used them in the past for some minor fab work and most recently for some truck accessories and installation.

Recent purchase, and installation:
Sliding bed cover and bed rack.

Customer service: 4 stars
Professionalism: 5 stars
Installation: 3 stars
Timeliness: 4 stars

I'm impressed with the friendliness and helpfulness of the front desk.   They are the face of the business and often have to answer for every mistake or issue that may often not be their fault. While we dealt with some minor vendor issues and perhaps some small installation problems. Jake was willing to work with me to take care of them and always did so in a professional manner.
My only hang up was I felt like I had to drive the process a little to get somewhere. By that I just mean that my results were directly prompted by my following up to get things figured out.
My recommended improve is: treat each customers issues like there were your own.  If you would expect a quicker solution so will your customer. Note that from start to finish the process took almost 2 1/2 months to complete.  Reach out to your customer and not wait for them to reach out you.
As for the installation, I feel that it's less a lack of skill and more of and issue with rushing the job. I know I'm picky right; I say say it should have gone faster but then say that the job appeared rushed. So let me explain, slow is smooth, smooth is fast. If it takes longer to ensure it's correct; then that's what it's all about. Mind you that's just my suggestion and this is all just opinion.

So to be more detailed the issues I had were mainly with the bed rack installation.  This included side rails that needed to be cut to size and heavy duty crossbars.  ISSUES: one of the crossbars installed was missing and end cap and one of the side rails was installed out of alignment.  I fixed the side rail alignment myself and had to wait for the vendor to send a replacement end cap for the crossbar.

Honestly, these were minor issues but, I stand firm on my belief that when you make a purchase big or small and you pay for services big or small it should be done correctly and the delivered product should be 100% of what was purchased.

Richard Lewis

Simply amazing! Everyone is so accommodating and polite. Their customer service and care for the customer is unmatched. I can't give them high enough praise, if I could give more stars I would!

JUSTIN CASE

Best shop for wheels and tires, lift kits, accessories and general maintenance in my opinion. These guys are great mechanics and there prices cant be beat. I trust them with my 2020 chevy, had them do all the upgrades and maintenance and im very happy with it. Thanks Jesse and Jake!

Jeffrey Thomas

I've bought tires here a couple of times for different cars. They've done alignments for me. I've had exhaust installed on several cars here, the last being dual exhaust with Flowmasters and stainless tips for my '05 Silverado (sounds AWESOME!). They do great work and are nice people to deal with.

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