Editing my original post as Alexander Cadillac has redeemed themselves with me. Dealing strictly with the Cadillac service. Junior in the service department has been very helpful and notified me of everything they were working on in a timely manner. Honored the warranty and have had zero issues. Very professional experience this time around

First time experience with Alexander Cadillac GMC primarily to purchase a new part and was a positive smooth experience, and they had the part in stock. The dealership has a very nice new facility and I had a nice chat with Tyler C a sales consultant, I wasn't looking for a new car, but discussed some of my families history as a GM family from Detroit headquarters. I'd be happy to work with Tyler if/when I am in the market for a new car or ???? truck.

I had searched across most of the dealers in southern California for an SUV for my wife. Some dealerships were responsive and others were flat out rude. Not here... The second I called Alexander BUICK, GMC AND CADILLAC I was greeted over the phone By the most awesome Ulysses. I provided him with my requests after finding a vehicle online. Within minutes he had texted me pictures of the vehicle inquired about and assured me that it was still available. Now the fun begins! Without spending 4 hours at the dealership Ulysses and I shared a series of texts and a few phone calls d within an hour we had negotiated my trade I. To the exact price I wanted and we came to an agreeable sales price for the vehicle we bought. Typically after this point is when the weird pitch comes by the Finance Manager. Not here... I didn't have the pleasure of meeting the Finance Manager but he got us the best rate for the car and built a great package for us. We ran late after work and Ulysses waited until after closing for us. Let me say that out of my 20+ years of buying cars this was one of the absolute best and straight forward experiences I ever had buying a car. Ulysses and his Team gave us a great vehicle a great deal and an amazing experience. Kudos to all!!!