Alfa Romeo Of Minneapolis

Majestic outdoors Rip

If you have a Afla romeo in the west side twin cities this place can do your servicing, I got my oil changed and tires rotated.
I had an oil leak from my vehicle, never a fun spot to be in (in need of repairs) but Gabby in Service was nice about the process. I appreciate the transparency/ I was shown the leak on the vehicle, also the text communication was helpful and the vehicle was repaired in the time frame that they said would. Thanks for helping the bad situation get taken care of.
They also have some Alfa romeo's and fiat's there for Sale.

Shane Chandler

Worked with Mason to buy a very low mileage used vehicle. Mason was great to work with, answered any questions I had and made it very easy. Working with the finance guy was quick and easy, and I never felt pressured. I think total time from arriving to walking out was under an hour and a half.

There was a small issue with the car shortly after I took it home. I was not surprised as the car was 6 years old and had under 6000 miles on it. These things occur when cars sit.

I was able to get a hold of Briggs, the used car manager, quickly and he got me right in so they could take a look at it. It ended up taking about a week to test an initial fix, and then find the final fix, but Briggs was super easy to work with the entire time. They made sure I was inconvenienced as little as possible, had a car to drive while I was waiting, and never made me feel worried they were not going to make everything right. They even worked with a dealer from the car's make to ensure the issue was diagnosed correctly and fixed at their expense.

I would not have any hesitations about buying another vehicle from this store in the future. In the dozen car purchases I've made, both new and used, I've not had a better experience.

Anam Afroz

I didn’t know that in this age of stealerships, there are still places where cars could be purchased for a fair value, while being provided with an enjoyable and memorable car buying experience.

I was looking nationwide for a MY2020+ Giulia Ti with carbon package, and found a pre-owned one here. It was 13 hours away from my location. I contacted them and a gentleman called Vu replied to me the same day. He called me, answered all my questions, and took additional photos and videos that really helped me accurately gauge the car’s condition. If things went wrong they have a 5-day 500 mile return policy. With that safety, I decided to go ahead with the purchase, and usually, this is where the experience usually goes bad, but it wasn’t at all like that.

It actually got better. The sales manager (Tim) got an approval for the loan within an hour, set up the shipping schedule. It took a couple days for the loan to fund, but throughout the time both Vu and Tim were in touch with me through texts and calls to keep me informed and answer my questions. It felt like they really cared.

When the loan funded, both Tim and Vu called me and said the car is being prepped for transportation. Vu kept sending me photos of the car at each step, and just before it left the dealership, he sent multiple pictures of the car loaded on the flatbed from all angles. And then he sent another photo of the glovebox, in which there was the owner’s manual and a gift box, and in the gift box was a personal gift from Vu. :)

The car arrived the next day, in great condition. It was dusty from the rain, but otherwise impeccable. Eric, who was the driver, unloaded the car carefully, did a check, handed me the keys and off he went after greeting us goodnight.

I have had the car for 3 days now, and I couldn’t be happier. It’s exactly how I’d hoped it would be… in fact it’s even better. Vu checked in twice during this time to ask if the car was running well or if I had any questions or any issues.

I believe that this dealership, specifically Vu and Tim, genuinely care about the buyer, and treat them like their friend. I wish I could go and meet them and give them a hug, that’s how great this experience was! Vu said he’ll visit us if he comes here, because he wants to stay connected to his customers throughout.

A lot of the times, even while buying a special car, the dealership ruins the experience but not here. The process was as exciting as the car itself. Epic and memorable! Thanks a lot! You guys are awesome!

David Holt

Gabby is amazing at the service department and is a good communicator about maintenance/repairs. She deserves a raise. Same with the older gentlemen that drives you home after you bring in a car for repairs - I believe his name is Rick. My main discontent is with Alfa Romeo vehicles in general; they are fun as hell to drive but high maintenance and unpredictable. The other issue is that since they are relatively low inventory in the US, you can't go to many repair shops that can work on them.  I do not recommend buying an Alfa Romeo - and rather renting or leasing so the maintenance is on someone else's hands. ***Note I did not purchase my car from this dealership

Alfa Romeo Of Minneapolis

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