Americars Auto Llc

Alla Khelly

The pickup process was horrific! It took about an hr to get to the rental place to get the car. I was calling for pick up like I was told, The person picking up the phone was in Orlando and couldn’t help. He kept telling me somebody would call me back, no one did. I had to keep calling and calling until finally I was able to get through to get the instructions on where to go to get picked up. After we were picked up and brought to the rental office from there, everything was fine. The drop off was way easier than the pick up.

Bill Bravo

Everything was good, good car, good condition.
The shuttle from the airport is a plus. The one thing I did not like was that the front tires of the cars had little tread. Besides that, excellent service.

Jacomo B

Mixed feelings, but I think I would choose again. I not receive receipt of the costs charged at the end of the rental! (I was charged $44 for the highway tolls but it seems too much to me...). The deposit ($250) was unblocked 3 weeks after the end of the rental.

Pros:
1) We paid as much for the rental as it agreed on DiscoverCars.
2) The person issuing the car did not try to push any insurance on us (we were only informed that the full insurance from DiscoverCars does not have Third Party Liability and we can buy extra if we want).
3) We bought SunPass activation ($2 per day). YOU REALLY HAVE TO TAKE IT! (despite the "avoid tolls" set in Google Maps, we notoriously entered toll roads). Without activation you will pay a high penalty!
4) The car we received was better than the one we ordered. New Honda Accord, thanks to which we drove 2400 km for $160! (Fuel) :)

Hey Americars, you just need to sent email sum up about the cost of the completed rental. You also did not respond to the 2 emails sent... Then there would have been 5 stars....

Gabriele Franceschilli

I recommend these guys! Amazing service and very fast in refund the deposit amount! Great car new and full optional, it has the Apple CarPlay feature and the full self driving package. I’ll book from Americars a car every time I go to Miami, for sure. They take me to the car rental building to the headquarter to take the car and then back to the airport when I leave them the car.

Americars Auto Llc

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