Just bought a 2002 Grand Am from Ana Mae's and John Fulton was very polite and knowledgeable over the phone as we drove from Wisconsin to purchase the vehicle. He sent pictures and car fax ahead if time and went above and beyond once we got there, he place the car on the lift and let us fully look over the vehicle with no pressure to buy. I have never had a car lot do any of the things Ana Mae's did for us. Highly Recommend!