Annapolis Nissan

caseygibson8

I just purchased a 2017 Nissan Rogue through Marissa and I had the BEST experience. She was immediately responsive and was even waiting outside with the car I had initially come to test drive when I arrived. The car ended up being smaller than I had initially thought, and she immediately pivoted and started looking for things more in the range I was looking for. She pulled the Rogue I ended up purchasing, I loved it during the test drive, and she and her finance director, Chuck, did everything they could to get me the best rate with a car that will last me several years. She even cleaned my driver's license off for me because I had stained it with ink! Seriously amazing customer service, none of the other dealerships I had contacted were as pleasant, informative, or easy to access and communicate with. Definitely recommend coming to check out Annapolis Nissan and asking for Marissa. She truly exceeded all of my expectations.

Stacy Bernstein

Let me start off by saying that buying a new vehicle is a big deal for me. I have three autoimmune diseases and one neurological disorder, and there aren't many vehicles that I am physically comfortable riding in or driving. I also do not have much patience for the entire car buying process, as my ex was a car dealership's Finance Director for many years, so I know a lot of the ins and outs of the industry.

I had to lead with the above in my review in order to convey how absolutely fantastic my recent experience with Annapolis Nissan was. From the moment I walked into the dealership, I could tell this place was different. It had a great vibe, familial in nature, and all of the employees seemed genuinely happy to be there. The first employee I met was the General Sales Manager, Rodney. As soon as I explained my physical needs, as well as my financial goals, to him, he clearly indicated that he understood and promptly introduced me to my Sales Consultant, Jon, and off we all went to the lot.

The very first vehicle that Rodney chose to show me proves 100% that he was actively listening to every condition/need that I had. Imagine conveying your complex needs to a salesperson, and they actually listen the first time around! Both Rodney and Jon did an excellent job explaining the vehicle itself, and my test drive with Jon was comfortable and easy.

I knew immediately that this car, a Nissan Rogue Platinum, was the one for me!  It had every modern modification and/or luxury that I personally needed in order to be more comfortable while driving, except for a chauffeur of course. The zero gravity seats alone are a game changer for both my Lupus and Rheumatoid disease. But, my many years of previous car buying experience told me not to get too excited just yet.

Turns out, I needn't have worried because Rodney had listened to me from the very beginning. There wasn't anything in the negotiations or deal that wasn't related to something I had asked for, or that I felt pushed to purchase or agree to. He not only listened, he delivered.

Next up was Financing, where I met Chuck, and I could already tell just upon meeting him that my perfect experience was going to continue. He was so personable and explained everything in easily understandable verbiage, making that part of the process another total breeze.

After that gorgeous pearl white Rogue was officially mine, Jon transferred my license plates over, helped me transfer my personal items from my trade-in to the new car, and showed me all the inner workings of my new Rogue. He was great - thorough and friendly - allowing me to drive away in it with confidence.

Annapolis Nissan has something very special going on in their dealership, and it shows. I can honestly say that there was no part of the process with them that I did not enjoy or found to be tiresome. I am looking forward to seeing how the Service side works as well once my vehicle actually needs service, but I am very confident that my interactions with them will be just as flawless. I could not be any happier with the deal, and the vehicle, that I got, and as a result, have already referred several friends of mine who are in the market for a new vehicle.

Andy Stapleton

Went there just to look for a used car. Ended up buying in 20 minutes. Our guy Bill was extremely helpful when asking questions. We started looking at a Lexus then a murano and finally a pathfinder. We kept on going back to the Lexus. He let us drive it and my wife and I knew we wanted it immediately. It was under 30k and we love our new car. Go Check them out on riva rd!

Great experience from top to bottom. Salesman reached out within minutes of me inquiring, had the car ready for us to test drive when we showed up, and helped us get the deal we were looking for without too much of a fight. Sales manager was great, and finance manager was super friendly and helpful Will definitely recommend this dealership to others.

John Holly

Awesome Awesome dealership. Kevin M (sales consultant) was the best. No hassle, No pressure. I went there for one particular vehicle they had on their lot. He was very knowledgeable on the vehicle I was interested in and showed me some features that I didn't know it had. Kevin was just kind, friendly, accommodating,  knowledgeable ??,  hospitable,  genuine. Can't ask for anymore than that.

Annapolis Nissan

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