Apple Chevrolet Northfield

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We were looking for a 2024 traverse and at the time of this review was highly sought after and hard to find. When I found apple Chevrolet had one I called them to confirm availability. Once they confirmed available and not spoken for I explained I was 4 hours away so just coming in was difficult if not impossible due to work. I asked about dealing over the phone and we were able to do that. I sent a bunch of pictures of my trade including the tires. They gave me a trade in amount and we were able to agree to pricing and I was able to put a deposit on it to come in on a Saturday, my day off to complete the purchase. During the financing period we ran into a couple issues, one was interest rate was higher then I could get at my local bank, they were able to get one of their banks to match it. The bigger issue was our fault, we gave them the wrong payoff amount.  When we thought the deal was dead I came up with a possible solution over night and proposed it to them. I coughed up more down payment and they even gave a little more for my trade, which saved the deal. Since the amount changed the bank wanted to change the interest rate. They went to battle with the bank and got the interest rate back down.

If it wasn't for the sales guy and finance guy going the extra miles the deal was going to die. The fact this vehicle was heavily sought after and would sell the next day, they didn't have to do anything, let the deal die and sell it to someone else on Monday, was a testament to them working with a customer to the end. I know these vehicles were selling fast as I probably called over 40 dealers and they were already sold, I was about 5 hours to late, I even had a dealer sell one while I was dealing on it.

So with that said, I want to thank the staff for going the extra mile for me on a vehicle they wouldn't have a problem selling the next day, maybe even that day. They were professional every step of the way.

Brian Svendsen

I just wanted to say how great of an experience I just had at Apple Chevrolet in Northfield! I was planning on selling my car, I received a text form Cynthia that I should bring my car in for the dealership to check out! Not even 24 hours later, I had a received a check for the asking price of my car! Everyone was awesome! I didn't even think of selling my car to a dealership, but from now on I will always call Apple Chevrolet in Northfield first. Thanks for being awesome Cyn and reaching out to me about my car.

Jeff Givens

The oil change service was both quick and thorough. I also received a video of the process. I requested a brake inspection, and they provided detailed feedback on their condition.

Apple Chevrolet Northfield

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