I had an unexpectedly delightful experience during my visit! Although I initially walked in through the wrong entrance, Eric from sales was incredibly helpful and personally guided me to the right place. Gypsi in customer care was equally accommodating, making the entire visit smooth and pleasant. What could have been a stressful trip turned out to be enjoyable, and it was quicker than I anticipated. Kudos to the team for their exceptional service!

Nice people. They all let me know what was going on. Appreciated that I could talk to a real person on the phone. Love that you have a shuttle service. The driver was very nice too. It would have all been even better if it hadn't cost so much, but then so would everything else.

The first rep I spoke with promised to call me back within 20 minutes. After about 45 minutes, I called the dealership and talked with another rep. She told me that she too will need about 20 minutes to find out how soon the replacement part will be available. I received a call back within 15 minutes with an estimated cost and the timing of the part. I received a call two hours earlier than promised, which was amazing! I was able to get on the road and get home to Spokane quickly.

Brent was great to work with.. I drove 450 miles to the dealership and was not disappointed. I had to get everything nailed down in the shortest time and they made it happen. I am quite satisfied with the sales staff and Auburn Chevrolet in general.. Nice people with the customer in mind.. the new Chevy is awesome.