Thank you so much auction direct for being such compassionate and hard working people. You went above and beyond to help us make an informed decision on our new vehicle. We have no worries because we know that you stand for excellence in selling your vehicles. I feel assured that if any issue would arise your staff would handle any situations expeditiously. Thanks again to my salesperson.

I’ve been searching for a decent and safe SUV for a few months, found an amazing Jeep Compass with low mileage on this lot, Mario worked with me for a few days and went above and beyond in the buying process and made it extremely easy! Thanks for all your hard work, Mario! If anyone needs a new vehicle, i’ll be sure to send them your way!

The people here will work with you as best as they can with your credit and even go further by explaining what your best options are as well. I went to three other places and let me tell you Leith honda and toyota in raleigh are to be avoided at all costs for ised models. I was referred here by my lady because this is where she had gotten her vehicle a few years back. I met with a guy named Joe and he actually listened to my specific situation regarding my needs for my budget and current credit status. He showed me what was on the lot within my price range and also informed that I could make my pick and use that to see what the estimated cost's would be should I want to opt out for a different vehicle out of the three I looked at. Neither Joe or the financial advisor made me feel pressured or try to push a specific car on me either, they let me take my time and look freely through the lot. Answered all my questions without any issues or frustration and they also didn't try omit anything when anything when I asked about specific things related to the cars I looked at. I told them I am a "car guy" myself and do my homework to which they did not take offense. I told Joe give it to me straight because I need a car and will get one today if everything checks out and he did just that. In fact the vehicle I obtained was not only in better condition than what was shown at honda or toyota but, it was also a newer model with less miles and the price was way lower than what I was originally quoted. Joe even looked online to check the price was correct on the paperwork and was stunned when he told me it was actually lower than originally expected, it dropped even lower the day before. Excellent work and thank you all. I will be seeing you guy soon again. Joe's a real one for sure.

What are the best experiences? buying a car at auction direct They treated my wife and I With white glove treatment. My salesman, Matt Stone took great care of my wife and mark in the service department Also is a great. Representative for auction direct service department. I highly recommend auction direct for your next vehicle. Thank you guys so much for making my wife and I feel so comfortable. With purchasing a vehicle Thank you Marc and Jahaira Stone

I stopped by Auction Direct on a whim yesterday while helping my parents downgrade to a smaller SUV. After checking in, Brandon S. met us at the reception desk and escorted us out to the lot to view the vehicles. We had a few in mind, and he took us directly to them. After inspecting several vehicles my mother had made up her mind. Brandon was courteous, friendly, and patient with us. His calm demeanor and charming personality made us feel like family. This level of customer service is to be commended. He was truly a factor in our decision to move forward with the purchase. This was one of the easiest car-buying transactions we've had. 5 Stars for the excellent customer service!