Can't say enough good things about Audi Exchange St. Charles and my service advisor, Justin Doyle. I've been bringing my S4 there for a little over 2 years and the experience is top notch. From making an appointment, to the actual drop off process, to updates during and after the service, the entire staff go above and beyond what I would expect, and what I'm used to with other dealers. Highly recommended!!!

Our experience with The Audi Exchange in St Charles was great. We were able to do everything virtually and when we arrived on site, the car was prepped and the paperwork ready to go. It was a quick process. The staff was extremely friendly and approachable. Our salesman, Michael Morgan really went above and beyond for us and was very knowledgeable. I would definitely recommend buying a vehicle from them.

I recently had the pleasure of purchasing an Audi Q7, and it was an outstanding experience thanks to Aaron, the salesman who assisted me. From the moment I walked into the dealership, Aaron was incredibly welcoming and professional. His knowledge about the Audi Q7 was impressive and he answered all my questions with patience and clarity. The level of customer service provided by Aaron was exceptional. He was not just focused on making a sale, but genuinely interested in making sure I was happy with my purchase. His friendly and professional demeanor made the entire experience enjoyable. I highly recommend Aaron to anyone looking to purchase an Audi. His expertise, customer-centric approach, and genuine care for clients make him an asset to the Audi team.

St Charles Audi has provided me with a pleasant business experience. The salespeople are friendly and polite. My husband and I went there to purchase a vehicle. It was one of January 2024's coldest days. We were greeted by Dan Soelke, who was very knowledgeable and could provide us advice on our buying selection. The vehicle and my trade-in were priced fairly, our purchasing procedure was simple, and I walked away with a wonderful deal on my vehicle. We will most definitely return due to the great customer service and high-quality automobiles.

I had a really great experience with Audi Exchange of St. Charles. Ernie was the absolute best and made sure my car buying experience was perfect from beginning to end. He was very knowledgeable about the vehicle and made sure everything that could possibly be done before I got there was done to speed up the normally time consuming process of car buying. I was not disappointed at all and would definitely recommend anybody looking for an Audi to go there.